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Get in touch

We'd love to hear from you.

Got a question about our platform, need help with a booking, or want to learn more? Our team is ready to help.

Send us a message

Fill out the form and we'll be in touch.

What happens next

  1. Send us your question

    Pick a topic and add a few details so the right person picks it up.

  2. We reply by email

    We typically respond within 24 hours during business days.

  3. Need it sooner?

    For urgent matters, please call us directly.

Other ways to reach us

Email us

support@treka.app

We'll respond within 24 hours

Call us

+1 360 620 8085

Mon to Fri, 9am to 6pm PST

Frequently asked questions

Outfitter moving to Treka? Talk to Treka Relations

How do I become a guide?

Visit our 'For Guides' page to learn about the application process and requirements.

What's your cancellation policy?

Refunds are based on each guide's selected policy. The optional Flexible Cancellation Add-On makes your deposit refundable if you cancel before the cutoff. See our Refund Policy for details.

How do payments work?

All payments are securely processed through Stripe. Guides receive payouts after trips.

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