Question 1

How do I get started?

Accepted Answer

Sign up in under 30 seconds: Google or Apple sign in, or email, your business name, and your website. We import your trips, prices, and photos automatically while you watch, so your portal opens already filled in. Want a hand? Book a free setup call and we'll set the platform up for your operation.

Question 2

What does Treka cost?

Accepted Answer

Every company starts with 30 days of Core, free, no card required. After that it's $99 a month for Core (the whole platform, run by you) or $399 a month for Pro, which adds custom AI agents, a website built around your trips and done-for-you marketing. Pay yearly and get two months free: $948 for Core ($79 a month) or $3,948 for Pro ($329 a month). Self-serve setup is free; white-glove migration is $749 one-time on monthly plans and free on annual. No contract. A 3% booking fee is added at checkout and paid by the guest; Stripe card processing (2.9% + 30¢) is billed at cost.

Question 3

How and when do I get paid?

Accepted Answer

Payments go directly to your connected Stripe account, never through Treka. Funds typically land in your bank within 2 business days of the charge, and you control your payout schedule.

Question 4

What does onboarding look like?

Accepted Answer

Your account starts pre-populated: trips, prices, and photos imported from your website at signup. From there a guided setup checklist walks you through payments, waivers, and your team, and a free onboarding call is available whenever you want a human to make sure you're set up to win.

Question 5

Can I migrate from my current software?

Accepted Answer

Yes. We've migrated operators from FareHarbor, Peek Pro, Xola, Rezdy, Checkfront, spreadsheets, and more. Our team handles the heavy lifting (trip catalog, client list, upcoming bookings) as part of your onboarding.

Question 6

What if I cancel?

Accepted Answer

No long-term contracts, no cancellation fees. Cancel anytime from your dashboard and your data stays safe and exportable. We'd rather you stay because Treka makes you money than because you're locked in.