Guests
Guests kept informed. Inbox kept quiet.
The moment a booking lands, the confirmation goes out. Before the trip, the reminders, the balance charge notice and the waiver nudge follow on the days you set. When a date moves or a trip is cancelled, everyone on it hears, and your guides get their assignment the moment you make it.
Book a demo30 days free30 days of Core free. Then from $79 a month billed yearly. No contract, and self-serve setup is free.
How it works
A confirmation with the trip, the date, what they paid and what is still due, in the title and message you wrote. The waiver link follows for every guest in the party.
A reminder to the guest with the meeting point and what to bring, a nudge to anyone who has not signed, and a notice before the balance is charged on the day you chose.
Move a date, cancel a departure or refund a booking and the people on it are told in the same step, with the credit or refund explained. Date-change requests from guests land in your inbox to approve.
An assignment notice when you put them on a trip, a reminder before it, a coverage request when you need someone to step in, and the roster in their own portal.
What you get
Set the title and the message guests read in the booking confirmation so it sounds like you. Policy and message templates keep the rest consistent.
Choose how many days before a trip the reminder, the waiver nudge and the final nudge go. Only the guests who still need to act receive them.
When a trip takes a deposit, the guest is told when the balance will be charged and it is charged automatically on that day, with the receipt sent.
Reschedules, cancellations and refunds notify everyone booked, so a weather call at 6 a.m. is one action rather than twelve phone calls.
Assignment confirmations, trip reminders and coverage requests go to guides by email, with the manifest waiting in their portal.
Sends that fail on the first attempt are queued and retried, and the email center in the portal shows what went out, to whom and when.
In the portal
Who uses it
The morning departure is cancelled at dawn; one action notifies fourteen guests with their credit, and the guides see the change before they leave home.
Deposits in January, balances in August. Each hunter gets the notice before the charge, and the ones who have not signed get the nudge, without the outfitter watching a calendar.
Confirmations with the meeting point go out all day on their own, and the reminder the evening before cuts the no-shows that used to cost the first slot.
Every guided trip generates the same half-dozen messages: you are booked, here is your waiver, the balance is due, see you tomorrow, here is what to bring, thanks for coming. Written by hand they take an hour a day in season and still get missed. Treka sends them from the booking itself, so each one carries the right trip, date, amount and names, and nothing depends on someone remembering.
The guest experience improves for the same reason. People read the message the evening before, sign on their own phone, and arrive knowing where to park.
The messages are automatic; the words are yours. The confirmation title and message are editable, templates hold your policies and standard replies, and anything a guest writes back goes to your own inbox, where you answer as yourself. On Pro, AI agents can draft those replies in your voice for you to approve.
Key facts
FAQ
Something else? Ask the people who build it.
Book a demoYes. The confirmation's title and message are yours to write in the portal; the booking details below them are filled in by Treka for each booking.
On the days you set before the trip: a trip reminder to guests, a waiver nudge and final nudge to anyone unsigned, and a balance notice before the automatic charge. Guides get their own reminder before trips they are assigned to.
Replies go to your company's email address, so you answer from your own inbox. With Gmail connected, sends go out from your address too.
Yes. A guide receives a notice when assigned to a trip, a reminder before it and coverage requests when you need someone to take a date, and sees the roster in their portal.
Failed sends are queued and retried automatically. The email center in the portal lists what has been sent, so you can check a specific booking.
Yes. Waiver auto-send, reminder timing and balance auto-charge are settings per company, and a trip that needs no waiver simply does not send one.
Included in every plan. Every company starts with 30 days of Core, free. After that Core is $99 a month, or $79 a month billed yearly ($948), and Pro is $399 a month, or $329 a month billed yearly ($3,948). Pro adds custom AI agents, SEO optimization and a named contact. A custom website built by our team is quoted separately; book a demo to scope it. A 3% booking fee is added at checkout and paid by the guest; Stripe's card processing (2.9% + 30¢) is billed at cost. No contract.
Yes. Point Treka at your current website and it imports your trips, prices and photos; client lists come in from a spreadsheet or an export from your current system. Self-serve setup is free, and white-glove migration is $749 one-time on monthly plans and free on annual.
30 days of Core free
Then from $79 a month billed yearly. No contract, and self-serve setup is free.
Book a demo30 days free See pricing